YUKISATO EXPERIENCE

• Goggles
• Gloves with fingers (required). You need your fingers to work the throttle and brake, so mittens aren't allowed.
• Warm, waterproof clothing (ski or snowboard jacket and pants, plus a balaclava or neck gaiter)
• Waterproof winter boots (snow boots or tall rain boots)
• Sunglasses (for sunny days)

*Limited sizes and quantities available.

Private tours of the area are available at an additional cost. Please contact us for details.

If you cancel a confirmed booking, the following fees apply based on your tour's start date and time:

• 14+ days before Cancellation fee: 10% (90% refund)
• 7–13 days before Cancellation fee: 20% (80% refund)
• 72 hours to 6 days before Cancellation fee: 50% (50% refund)
• Less than 72 hours before Cancellation fee: 100% (no refund)
• No-show Cancellation fee: 100% (no refund)

Refunds after cancellation

If you cancel, we'll refund the amount paid minus the cancellation fee to your original payment method. How long the refund takes to appear depends on your card issuer or payment provider.

If we cancel the tour

We may cancel or change a tour because of severe weather, insufficient snow, course conditions, snowmobile problems, or other safety concerns.

If we cancel before the tour starts, we'll give you a full refund (payment processing fees may not be refundable) or move your booking to another date, whichever you prefer.

We can't cover any other costs, such as transportation or accommodation.

For safety reasons, we may also change, suspend, or end the tour after it has started depending on weather, snow conditions, course conditions, or other safety concerns.

If we cancel, we'll call the phone number you gave when booking, so please enter a number we can reach on the day of your tour.

YUKISATO Snowmobile Tours (the "Tour") is an outdoor activity conducted using snowmobiles in a natural, snow-covered environment. By its nature, the Tour involves falls, collisions, rollovers, sudden changes in weather or snow conditions, and other unpredictable hazards and inherent risks.

Participants are expected to understand these risks and hazards and participate at their own risk.

To the extent permitted by law, STUDIO JAPAHO Inc. and its officers, employees, guides, staff, subcontractors, and other parties involved in the Tour shall not be liable for accidents, injuries, illnesses, disabilities, death, theft, loss, property damage, delays, disputes with third parties, or other damages arising from participation in the Tour, except where STUDIO JAPAHO Inc. or related parties are at fault.

To the extent permitted by law, STUDIO JAPAHO Inc., its guides, staff, and related parties shall not be liable for accidents, injuries, or damages resulting from a participant's own negligence, riding errors, failure to follow instructions from guides or staff, incomplete or inaccurate information provided by the participant, physical condition, or other circumstances attributable to the participant.

STUDIO JAPAHO Inc. does not guarantee weather, temperature, snow depth, snow quality, visibility, or other natural conditions at the time of the Tour.

For participant safety and proper operation, STUDIO JAPAHO Inc. or the assigned guide may change the tour route, content, duration, or other details, or may cancel or interrupt the Tour at their discretion.

The Tour may also be changed, suspended, or interrupted because of severe weather, insufficient snow, avalanches or other natural conditions, road or facility conditions, government requests, equipment or snowmobile malfunctions, or other circumstances beyond our reasonable control.

If the Tour is changed, cancelled, or interrupted for reasons beyond the control of STUDIO JAPAHO Inc., STUDIO JAPAHO Inc., its guides, staff, and related parties shall not, to the extent permitted by law, be liable for transportation, accommodation, itinerary changes, or other expenses or damages incurred by the participant as a result.

At check-in on the day of the tour, every participant must review the risks and participation conditions and sign STUDIO JAPAHO's waiver and consent form. Participants under 18 need a parent or guardian to sign.